Share or Save
  • Megan Grocki

    Great post Jason!

    There is no substitute for asking great questions. I always try to sniff out anything emotional in their responses and then say “tell more more about that” and then sit back for a wild ride of active listening.

    Looking forward to seeing other techniques, examples of great questions and comments.

  • http://jasonrobb.com Jason Robb

    “sniff out anything emotional” —good call! It’s the fuzzy stuff that’s an early indicator of hidden constraints. If someone has a hard time explaining something without saying “I feel” that’s a good reason to pry a little until it’s more easily understood in concrete words.

  • Pingback: Some links for light reading (22/10/10) | Max Design

  • Pingback: Friday Focus 10/29/10: Irregular Shapes | Devlounge

  • http://www.linkedin.com/answers/browse/marketing-sales/sales/lead-generation/MAR_SLS_LGN Name (required)

    { well, may be the emotions bring the happiness and sadness both but to bring the design in the life you have to be supportive and learn to lead design. . obviously this is good stuff.{}

  • http://Website(optional) Tagged home

    I was just going through your site it is extremely well crafted, What i’m searching on the internet trying to find out the correct way to start this blog thing and your website happens to be really high quality.

  • http://Website(optional) babylooneytunes

    Hi, I am new.This is my frist post …lol.
    say hi to everybody.

Mobile Theme | Switch To Regular Theme
bubble-arrow X bookmark-icon

Above the Fold

is now web-app enabled!

Save Above the Fold as a web-app on your Home Screen.

Tap the center button below, then Add to Home Screen.